@lewlu wrote: "TurboTax put my account in the negative taking tax prep fees but no deposit"
Did that auto-debit result in any overdraft fees (non-sufficient funds)? If so, you have some recourse and can appeal for the overdraft fees. The first paragraph of the FAQ below has a special phone number you can use to tell TurboTax they overdrafted your account and caused you to incur any overdraft fees.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days.
FAQ: Why was my bank account auto-debited for the TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
