This is the worst.
I have spent 4 hours on hold and speaking with the IRS on the 829-1040 number.
I do not expect a refund. I owe money. I cannot set up a payment plan because they do not have my return. Not under my husbands name or SS# or my own.
They did not have my address from my 2019 return. I received a $700 stimulus payment (after chasing it down) because they are using my 2018 return, rather than the $2900 stimulus due to the 2019 income (which would have nearly covered the amount owed).
The IRS says I MUST REFILE THE RETURN.
Getting recorded messages that do not apply, or which cover steps already taken on the TurboTax contact line with no recourse to actual help is unbelievably frustrating.
