You can get the w-2's. contact the Social Security Admin. they have complete copies going farther back than 2014. if the IRS is holding you 2019 refund it's because it thinks you owe for certain prior years. you won't get it until you clear all past due amounts. you can go to the IRS website and review your a/c for prior years
https://www.irs.gov/payments/view-your-tax-account
did you get a notice you owe for prior years because the refunds for most taxpayers that filed after the pandemic hit saw long delays in getting them? some say they filed in late January and are still waiting.
you do have the option of calling the IRS
800-829-1040
First choose your language.
Then 2
Then 1
Then 3
Then 2
You should then be transferred to an agent, but there is likely to be a long wait.
