Of note: no one calls the IRS "essential workers" nor salutes them as "heroes." I'm a physician and have problems with that "essential" label, but let me be the first to say it: IRS workers are heroes.
Due to difficulties with my wife's IP-Pin, we've had to file via mail every year.
This year, we were able to reset my wife's IP Pin and were happy to e-file our taxes. It took weeks of calls with the IRS (woefully understaffed) and were urged at every step to e-file taxes because of major delays.
Now... we used the IRS non-filers website for the Coronavirus stimulus payments! Imagine our surprise, when we could NOT e-file. Apparently, only one e-filed return is allowed per year, per SSN. So if people used the non-filers website, for whatever reason, such as IT WAS THE ONLY THING AVAILABLE, then none of those can e-file!
TurboTax: next time, how about informing your users BEFOREHAND about this so we don't figure it out AT THE VERY LAST STEP of the process?
