Yes, I have definitely been able to get thru since June 1st. I would advise trying early (they open at 7:30) or later in the afternoon. I have never waited more than 30 minutes but they still have no concrete answers in reference to mine. As I shared before, they have confirmed that they are still not working at full capacity and that things will be back to 100% as of July 13. I am a single working parent of 2 that claims 0 to have the most taken out of my check as a type of forced savings, and have been waiting since FEBRUARY. Never have I had any kind of delay. I hope these federal employees enjoyed their paid holiday because they are going back to a disaster! I also have asked if they pay any attention to dates, FIFO, and try to address those of us that have been waiting the longest first and the representative said that they do (for what little that's worth). It's not any of these workers or Turbo Tax's fault but Lord, it's hard not to be nasty and want to blame and put someone on blast!!!
