Perhaps my rush for some sort of answer made it difficult to understand the situation. In my order summary my benifits are actually broke down into their own sections like audit defense and idnotify and identity protection insurance and their cost states them at $0.00 but MAX is listed seprate for 59.99 and shows it has not been paid. I also show my audit defense as paid by turbotax on 1/31/19 and i received the certificate on 4/8/19 which was when all thebenifits became available yet turbo just sent me an email informing me payment was due. I highly doubt turbotax is permitting me identity protection insurance for no payment recieved and I have yet to recieve a refund as of yet from my federal and the santa barbara website that allows you to check if they have recieved your refund deposit says that they have yet to recieve my refund. I have recieved state refund and my home heating credit but i did have to verify my identity and that was 5 weeks ago.
