When I complete my return, I was offered a free CPA consultation. Since I had a question about a new SE deduction, I requested a call and the popup showed I would receive a call within 5 minutes. Less than a minute later the phone rang and before I could answer, the call terminated with a message saying "sorry you missed our call, we won't call again". Of course, you can't reach a human being at TT to explain the situation and get the opportunity to talk to a CPA...unless you want to pay $200. Has this happened to anyone else, and if so, were you able to get any assistance from TT? Is the "free consultation" a bogus offer?
