After you file

I am in EXACTLY  the same situation! Filed February 7th & accepted, then got a letter February 28th, and faxed medical insurance form in March 3.... since then NOTHING. I've called dozens of times, last time I talked to someone was this past Friday, he said he was putting in a "review request" for it to be resolved in 4weeks (that was the 1st time I heard of that). I also asked him specifically  if the department  with my return  is back to work and he was unable to confirm... kinda sketchy. Watching & waiting daily, im a single parent of 2 and now unemployed  due to Covid... tell me i couldn't use my $4g!...Grrrr