After you file

Turbotax  where are you when so many of us need you help to get things done?? Isnt this why alot of us pay for even extras service,  ones we don't need but have to take it to get something else that we want but it's in the package ? I thought  I seen in one of your packages it says.. ... "we stand beside  you even in the most complex  situations"?  Well why since March 31st I'm still processing  and still no stimulus  payment  either can't you help the irs get our information  since some need the money NOW NOT in 2 more months or longer! I'm a single  mom of 3 I really could use my tax refund  or the stimulus  payment  u understand  the stimulus  payment  has nothing  to do with turbotax  but if or refund  still processing  there has to be a way you can help the IRS get or info sooner??