After you file

I filed my taxes on Feb 3 2020 and have not received my return. I did however receive my stimulants direct deposit. I did receive two letters days apart telling me that they where looking in to somethings but haven't heard anything else from the IRS. I paid for so much help from turbo tax but don't know how to receive there help either! I paid over $140.00 and can't get help. I WILL NOT USE TURBO TAX EVER AGAIN!