IRS Telephone Options: Automated phone lines which handle most taxpayer calls - also remain available . Some tax compliance lines also remain available and some IRS phone lines supported by customer service representatives for both taxpayers and tax professionals including the EIP phone line for those who received an EIP letter (Notice 1444) are open with limited staffing at this time, however callers should expect long waits. To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)
Once your return is accepted, only the IRS knows anything about the status. They are slowly returning, but services are extremely limited right now. They are only processing e-filed returns that do not require any manual processing. Since your return is past 90 days, it requires manual processing and those returns are on hold until they resume normal operations.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
