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After you file
@noetzkahuna1 wrote:i have the exact same problem filed in January verbatim, i too am still waiting! this is not right. does anyone know how to expedite this issue? Still being processed? &^%$$%^&!
If you cannot reach the regular IRS call centers due to the Coronavirus shutdown, you may be able to still phone the IRS Taxpayer Advocate Service, which is still taking phone calls in many states. Perhaps they can look you up on their system to see what the IRS is doing. They are especially prone to assist if you are having a hardship.
At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html