@legalassistmom
You cannot blame a DIY income tax program for the user's data entry errors ... that is like blaming the pencil in your hand for writing the wrong thing. Now that the mistake was made all you can do is follow the IRS rules on how to correct it ... the fact that it will take more time than usual due to an unforeseen pandemic is no one's fault. Patience will be needed by all parties as we strive to get back to some sort of normal.
If you want to complain to anyone try your congressperson since they are the ones who have cut the IRS budget every year for the last decade so the IRS is understaffed and under supplied.
