Because of the COVID-19 issues, the IRS has postponed processing paper returns and phone services. No specific date has been given for when the IRS will begin processing paper returns again, only that paper returns will be processed once processing centers are able to reopen. Likewise, the IRS has not disclosed when phone services will resume.
The IRS instructs that if you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return.
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