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After you file
When using the IRS WMR tool, be sure SSN and filing status are correct. https://www.irs.gov/Refunds
Use only the Federal refund amount. Do not use any combined total refund figure that includes the state refund.
NOTE: Look at your actual 2019 return to get the Federal refund amount. Be sure you are using what is displayed on your Federal Form 1040, Line 21a for the Federal refund amount.
And if you are paying your TurboTax fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the amount before any fees are subtracted.
You can also try phoning the IRS refund hotline. I've seen it work for some users before when the WMR tool didn't.
800-829-1954
Once you are 21 days after being accepted, if at that point, you still can't find it, you can phone the IRS and see if they can look you up in their system. Automated phone lines which handle most taxpayer calls - also remain available . Some tax compliance lines also remain available and some IRS phone lines supported by customer service representatives for both taxpayers and tax professionals including the EIP phone line for those who received an EIP letter (Notice 1444) are open with limited staffing at this time, however callers should expect long waits. To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)
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