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After you file
I did NOT owe taxes. I got a refund from both state and federal. So therefore, there is no reason for them to take $39.99 from my refund for "Option to pay with your refund" as stated on the confirmation of your payment option sheet. Then I was charged $39.99 for state and $39.99 for federal fees (which I have never paid in the past) for a grand total of $119.97 that states will be deducted from my refund. I am very disgusted and will never recommend or use Turbo Tax again. They do NOT tell you up front that there will be fees until you have already spent hours entering all the information. I am very disappointed. I feel like I have been ripped off this year. I have used Turbo Tax for years. This year was a nightmare!!!!
‎June 1, 2019
11:32 AM