Did you pay your fees through your refund when you filed your taxes? What is the direct deposit information list on your most recent tax return - it will be on line #21 of your 1040.
If you have a Turbo Card, contact them and they can help you out - our partner Green Dot Bank at (888) 285-4169.
Due to unprecedented traffic, the website and phone lines for the bank that issues Turbo Visa Debit Cards are experiencing delays and long wait times.
The IRS has not yet returned to normal operations and until the do, it will be very difficult if not impossible to get a call through. Hopefully, you can resolve your situation with a phone call to Turbo Card support.
To protect the public and employees, and in compliance with orders of local health authorities around the country, certain IRS services such as live assistance on telephones, processing paper tax returns and responding to correspondence are extremely limited or suspended until further notice.
@Darnell1971
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