Did you use desktop software to prepare, file, and check the status of your return? If so, that link is not going to work for you. The online and desktop program are not connected.
You said above that your software shows your return as ''accepted'' - what software is that? If you see accepted, you are done with TurboTax. If it is submitted or transmitted, that is not the same thing as Accepted. It may have been rejected in which case you would still need to file.
As I stated above, if the software shows Accepted, no one at TurboTax can tell you anything more about your tax return. Once accepted, only the IRS knows anything about your return. You need 3 things to check the status at the IRS.
- Social security number or ITIN
- Your filing status
- Your exact refund amount
If you can not find any information on that website but your return shows Accepted, only an IRS will be able to tell you the status. That would imply that the IRS has made a change so something is not matching in the database, but no one here at TurboTax or anyone in this forum will know why, unfortunately.
Also, if the return shows Accepted, it will be rejected if you attempt to file it again - so there is no harm in trying that.
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