As I stated, I paid for a copy of Turbotax Deluxe software and down loaded it onto my computer to do my taxes. Not only can I not call up my 2018 tax file, I can't even open up the Turbotax software without a password. The option to forgo the password, by answering the challenge question is useless, because it asks me for the the last 4 digit of my SSN. When I enter them they are not accepted. While I appreciate your time and effort to respond it is not relevant to my situation because I did not do my taxes with Turbotax on-line.
