After you file

I filed my taxes in February and still have not received a refund. This is the first and last time I do my taxes with TurboTax. The only info that you are giving us is to check a page that says to “call the IRS if it’s been more than 21 days” but they are closed so what am I supposed to do? I was counting on this money, and I don’t qualify for a stimulus check because my taxes haven’t been filed. This is **bleep**ing bull**bleep** right here, people who are essential workers are being left in the dust with absolutely no assistance from a company that claims they are “easy to work with”.