So I have the same message when I go to the “where’s my refund” section of the irs website. I filled 1/20/20, and have had that message since around 2/14. I called the contact number ([phone number removed]) in mid February when that message first popped up and when I finally spoke with a real live person she told me that message meant I was “randomly selected” to have my return looked over to make sure the credits I claimed and whatnot were all valid. I was also told that it would take 30-60 days for that process to be completed. I’ve spoke with several close personal friends and a couple of them are in the same boat, one of them for the second year in a row. Under normal circumstances the 30-60 day window would actually apply, and even be on the short side of that timeframe. Unfortunately, with everything going on, those timeframes are no longer valid as the irs doesn’t even have live agents available for tax/stimulus questions. All we can do at this point is wait for things to open back up, and hope that our returns are pushed past the random scrutiny they’ve been subjected to.
