No, the ''still processing'' message does not have anything to do with paying your TurboTax fees with your refund. Although that seems perfectly logical, I am almost certain that is not the reason. If your tax return status has been showing that same message for multiple weeks, that means the IRS is reviewing some aspect (could be anything) of your tax return.
For whatever reason, it has been taken out of the automatic processing (e-fling) system and is now being processed manually. And since they are currently not processing returns that were mailed in or need manual processing, the status will not update until the IRS resumes normal operations.
Once it is accepted, only the IRS can provide you information on the timing aspect - so then we are back to them not taking calls. ;( Hopefully they get back to work and tax return processing soon. For what it is worth, you are not alone in this situation.
Topic No. 152 Refund Information Please see this link for more information. @AnakaTax3
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