Still no return, stimulus, or ANY ANSWERS, and we filed in March!

My husband and I filed jointly, as he have since getting married in 2015. I have never had any issues filling or getting my returns in the past. Our W-2s were both uploaded straight over to Turbotax. So, there should be no typos or mistakes. It has almost been 2 months now. We have both been furloughed from work due to the pandemic since March 23, 2020 and aren't returning until at least June 1. We are becoming VERY behind on our bills, including several that are fairly serious: rent, utilities and my husband's medication, which he needs to live. (He has Crohn's disease and has ended up in the hospital without his medicine.) Also, because our return is still processing, we cannot get our stimulus either. Is there ANY WAY to find out what the hold up is? When to expect our money? Or ANYTHING we can do to speed this along. I have used your service for years and have always loved and recommended it. However, this is ridiculous! It is beyond a nuisance once it threatens us being able to put food on our table and our future in general. There should be someone who could find out what is going on on our behalf. We purchased all of the insurance, etc. when we filed. I have tried calling the IRS myself and have checked online every day to no avail. There are no live people to speak with no matter what number I have called. PLEASE HELP!!!!