I like how you typed this long explanation as if it was the only true one but it’s not. For one it’s pretty obvious to try green dot if TT isn’t working however green dot themselves have been stating they cannot help me with these cards and I have to call the TT number. However I did figure out how to get to a live agent. You call the TurboTax number on the back of the card, they will ask if u want to report a card lost, or never received. Mark it as never received, enter your social & birth date or whatever they request and it should get you to a live agent. Calling green dot did not help me in no way shape form or fashion. The TurboTax ppl you claimed couldn’t do anything did. Telling people “well that’s on you for using their card” is not the advice to give especially when you’re loud and WRONG.
