IRS operations are limited during the Covid-19 pandemic. Attached is a link with more information as to what departments are available to contact at the moment.
IRS operations
Please see the following link for what you can do once the IRS opens up more departments.
Steps if you receive a 5071C letter from the IRS
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
