The same thing happened to me. I was notified TT was going to be taking their fees and I contacted them and was told the fees would be deferred until I received my return. 4 weeks later, not only have I still not received my refund, TT took over $200 out of my bank account, causing overdraft fees and my rent check to bounce. Great things to have to deal with in a state like PA that is closed and with shelter in place orders during this COVID-19 pandemic. I contacted TT and was told they couldn't do anything about it since the money was already home. After 11 years of using TT I would've never expected this to happen. I'll never use them again. And, I still have not received my return.
