No answers for anything

I filed my taxes at the end of January they were rejected because my ex claimed my child. we then filed by mail I put a tracking on the taxes which was received early feb. but since then I have not gotten or received any information from the Irs there's nothing on the apps it always says info doesnt match there's no information when I call there's nothing that says pending or processing on the wheres my refund  I've called my tax pro I need help who do I call