Mine was sent over to them February 27 and posted as a payment March 7th.. if your loan balance went back up that means the check is on the way.. that’s how I realized mine was coming.. as if state I don’t know about because I’m still waiting on my state refund to even process.. the phone number to debt resolution group is *Eight hundred 800 six two one 621 three one one five 3115*.. select the option to hear your balance.. don’t select the option to find out about your refund because the automated system sucks
