It is the IRS that is not taking calls at this time. Both TurboTax and TurboVisa support lines are open and are currently taking calls.
Due to unprecedented traffic, the website and phone lines for the bank that issues Turbo Visa Debit Cards are experiencing delays and long wait times. We appreciate your patience.
Your refund is not sent until the IRS approves it. When you track your refund at Where's My Refund? - what is the status?
@kimmy1584
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