Refund Timing
The IRS issues more than 9 out of 10 refunds in the normal time frame: less than 21 days. However, it’s possible that some tax returns may require further review and could take longer.
If it shows ''still processing'', that means that the IRS has your return but they are manually reviewing it. The problem is that they are not processing any manually reviewed returns right now. And they are not taking calls so you won't be able to get any updates. I know it is frustrating, but until they resume operations, you are not going to be able to get answers. Once it is accepted - ONLY the IRS knows the status.
IRS live telephone assistance is currently unavailable due to COVID-19. Normal operations will resume when possible. Tax help is available 24 hours a day on IRS.gov. The IRS website offers a variety of online tools to help taxpayers answer common tax questions. For example, taxpayers can search the Interactive Tax Assistant, Tax Topics, Frequently Asked Questions, and Tax Trails to get answers to common questions. Those who have already filed can check their refund status by visiting IRS.gov/Refunds.
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