My stimulus money was deposited on my 2018 return TurboTax card which I no longer have. I would like to have it transferred to my 2019 TurboTax card. Seems easy enough. Except so far, besides myself, 6 other people have tried to help me accomplish this but failed. This has bern over the last 3 weeks. Getting to a live agent is freaking impossible. I need that money as I am unemployed due to this pandemic. Yet I am unable to get my money. I have called turbo tax. They sent me sn email with instructions supposedly to speak with someone. But the instructions don't work. have used TurboTax for years but this experience has me questioning that choice for next year. I am beyond frustrated.
