I submitted my tax return electronically back in Jan. Before COVID-19, I had checked online and on the phone about my status. Online it said it was still processing. When I used information I gained here to get through the maze of the phone system (thank you) I discovered that apparently there was something missing. Though the woman couldn't tell me what was missing, she said call back in a week something would happen after a certain number of days. She also said a letter was sent (I never received). I rechecked all the information on my submitted return and couldn't see anything missing. The next week I was planning to call back, but they shut down the phone lines. The IRS owes me a significant amount and I'd like to know what I can do to make sure my submitted tax return has all the appropriate items.
