After you file

Obviously nobody on here knows what they are talking about .. hundreds of people have refund sent or payment scheduled to be deposited on a certain day and weeks later still no deposit. And we are not stupid we have contacted our financial institutions and we have spoken to ach department.  Yet everyone here says the same thing 3-5 days and contact your bank.    Well I’ve contacted my bank 5 times. And it’s been 3 weeks.  And hundreds of people are having the same problem. I wish someone credible would give a proper solution or at least a number to call