How to contact green dot for turbo debit card?

How do you contact greendot turbo debit card after you canceled your account? In order to talk to a person you need an active account. This makes no sense? Im trying to see if my stimulus will go onto my canceled account because im still able to log in on it, but i dont have access to the vault so it says... any help or opinions please? the [Green Dot Phone Number On Back Of Card] doesnt work...if u dont have an account?