We have not filed our 2019 taxes. We did file our 2018 taxes last year, on time, and paid what we owed, by a check sent to the IRS with our 1040 (our AGI for married was 111,000. We meet all the criteria to receive a payment. We have been trying to access the "Get My Payment" site. At first, I could not get past the first portal. After a few weeks, I was finally able to get past that and was at the "enter AGI" and "refund or amount due". I used my 2018 AGI and amount due, bank information, etc. I keep an error - "information not correct". I have my filed 2018 taxes and have the 1040 form in front of me with my AGI and "amount due", enter the routing number and bank account, confirming it, etc. I have tried once a day for a week, but NO luck. I keep getting an error message saying "incorrect information". How can I have an incorrect account number? The IRS does not know my account number because I did not have a direct deposit last year since I OWED. The AGI and amount owed is right there on my 1040!! No, I am not adding a dollar sign; no, I am not adding commas or extra zeros. NO, my amount due/owed was not "0" nor was it a negative number. So frustrating...
