After you file

Thank you for starting this forum. I’m sorry I don’t have an answer for you, but you have given me peace of mind knowing that I’m not the only one having this issue and it’s not me/us it’s them. 
I used the “Get my payment” app and input my info, it worked for the 1st week but after that it doesn’t work and I know that I am putting  the exact same info as before without a doubt. So it’s not us it’s them/their website is trash.