When you agreed to pay your TurboTax fees from your federal refund you also agreed to pay them directly if your refund was delayed. That is why you have been charged for the fees.
The IRS was not processing tax returns for some time so there is a huge backlog of unprocessed returns. You may be caught in the backlog.
Have you confirmed that your efiled return was submitted and accepted by the IRS?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp
If you did not efile it, did you print and mail it yourself? TurboTax does not print and mail it for you.
If accepted, what does the IRS tracking web site say about the status of your refund?
https://www.irs.gov/refunds
Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
