Hello All - My tax return was sent to Turbo Tax and then onto GREEN DOT. Turbo Tax received their fee's of course.
PROBLEM - NEVER GOT THE CARD SO I HAVE NO CARD NUMBER TO ENTER TO TRACK CARD I NEVER RECEIVED. ALSO CANNOT ENTER THE LAST 4 DIGITS OF THE CARD I NEVER RECEIVED. CALL TURBO TAX AND THEY WERE ABSOLUTELY NO HELP WHAT SO EVER. TURBO TAX TOLD ME THEY COULD "SEE" THE CARD BUT NOT THE CARD NUMBER, THEY COULD SEE FUNDS ON CARD THAT WAS LOADED WITH MY MONEY ON JANUARY 29!!!!!!!!!!!!!. YOU CANNOT SEND AN EMAIL TO GREEN DOT, ONLY CALL OR WRITE AND GOOD LUCK WITH THAT.
Calling Green Dot is a waste of time because they ask for a card number or last 4 digits of a card I never received! Turbo Tax is responsible ultimately and I am seeking legal advise and proper channels in US gov to file a complaint.
