DoninGA,
You are either not listening or not understand the problem being stated. For everyone who goes to the turbotax website, when we sign in, we do not have any of the options you are talking about. There is search and help in the upper right, there is only one menu option on the left called "turbotax" then on the bottom left there is Intuit Account and Sign Out.
Now for everyone having this problem, I have found the solution. The problem seems to stem from the default "sign in" being to filing this years taxes only and not the full sign in website for whatever reason they decided to set it up that way.
Solution: (You may be able to go directly to step 5)
1) If you are signed in, sign out.
2) Go to the main website: https://turbotax.intuit.com/
3) DO NOT SIGN IN.
4) Click on After you file/Go To Turbo. Further explanation: On the menu (you might have to click the hamburger icon - the three parallel lines near the upper right if your window is small), hover over or click on "After you file". Then click on Go To Turbo
5) This will bring you to https://turbo.intuit.com/
6) Sign in
7) Click on Tax Home on the left.
😎 Click on documents.
9) Select Year
10) click Download tax PDF.
