Since Turbo Tax filed my taxes and I agreed to pay them $280 for doing so and they told me I would have a CPA on standby at all time, because I paid the $280, shouldn't they investigate WHY I have not received my refund. I thought that was why I paid the $280 so they would help me through all of this. Turbo Tax should have to wait for their fee just like I have to wait for my refund.
