You sent it to the correct place ... things are just taking much longer ... fresh off the press today :
Dear Income Verification Express Service (IVES) Participants,
We wanted to provide you with an update regarding the current state of our operations. Starting April 27, 2020, we plan to have limited staffing in our service centers to begin processing previously submitted requests. We will not be accepting any new work until we significantly reduce existing inventory. A subsequent update will be provided when new work will be accepted. Due to limited staffing, processing time will be delayed.
Thanks for your patience and please stay safe.
IRS IVES Team
