After you file

Hello...i apologize for having to contact you again. So I have not yet been able to verify my identity with the IRS due to the COVID19 shutdown. With that said, I asked you if this would affect me recieving my Stimulus Check. Your response said..."To answer your question this will NOT stop you from recieving your Stimulus Check." Well, im writing to you again because due to me not filing taxes in 2018 and filing taxes in 2019 and not tet being able to verify my identity with the IRS not only have i not yet received my federal tax check and i wont be able to get it until i will be able to verify my identity wuth the irs if and when that time comes but i CAN NOT receive my Stimulus Check and i WILL NOT GET IT until my identity is verified. I am a single mother struggling just like several people are right now! Please if there is any type of a solution that the IRS has cane up with for us people that recieved a letter from the irs to verify our identity and cant right now due to the COVID19 shutdown will you please telk me what to do!!! I can not pay my bills support me or my son I need my tax money i worked hard for and i need the stimulus check that is being given to qualify people. Please if anyone has a solution im asking kindky for your help! Thank you!!