People keep commenting with no answers. Thank you for copying and pasting information i have read 50 times now. I know you all think you have the answers saying that intuit and turbotax have nothing to do with it but what you obviously do not know or you wouldnt be wasting your time typing and my time rereading, is that the IRS is having a problem with TurboTax filers who received their return on a TurboCard rather than direct deposit. Only some of us have been affected and because it is such a small scale issue, most of what we are finding is EXACTLY what you posted. Thank you but if you dont know whats going on or if you arent affected by the problem just go away. I have scoured the internet for hours a day for about 13 days. The easiest answers you are finding are not what we need.
Now to the original poster, no i dont think they have resolved their issues. My 2019 return was filed and received months ago. I have used both my tax returns 2018 and '19. TT sent me an email with my TTcards direct deposit information and IRS says its wrong. I have even given the whole thing over to my mom because i swear i have done everything right and it still says the information is incorrect and does not match their database. I keep finding that the page updates every 24 hours so I try almost every day until it locks me out. There is nobody to call or email. I have quadruple checked everything. As it stand we are most likely going to have to wait for it in the mail. Mine is looking like it will be sent out by the 4th of May.
