After you file

I have the SAME question if anyone can help because apparently the IRS is unable to do that. It has been 11 weeks since the IRS received my 1040 and I have not received my Federal refund yet. I have checked the IRS website and it shows "your tax return is still being processed". I have called their 800 number and NO ONE is able to help me with this matter since there are no agents available. I have checked the app IRS2GO as well and it shows the same thing the website shows. TurboTax is unable to help either. UGH.... I do not know what to do at this point. This is the first time I did it through Turbo Tax and at first I though I did something wrong but I received my State refund three weeks after they received my forms.