njkj
Level 2

After you file

Hi.We could use some help. We are very frustrated. First, our son, who is 27 filed 2018, and he most recently filed his 2019 taxes through TurboTax. He is to receive a refund. This was sent in electronically around Feb. 23 for direct deposit. He has yet to receive his refund. Each time he checks the IRS site, it says the same thing, that they are still "processing it". There is no further information available. It's been 2 months! They have all his correct information and direct deposit is the same.  The IRS site states to contact them is it has been longer than 21 days...well, we are well past that and no one to contact. I feel so badly for him, as he could surely use those funds right now.  Then to add to this, he has not received his Stimulus check of $1200. He could surely use it, as his hours have been cut as his work.  My husband and I receive Social Security. We also file. We did file for 2018, but have not filed on 2019. We have not heard any status. We have not received our Stimulus Checks either. Were they to be deposited into the accounts we get our SS checks deposited? Last question, we have a 35 year old disabled daughter. She does receive SSDI and does not have to file. She has not received her Stimulus Check either. So, there you have it. We have tried every avenue possible to locate the funds. It's frustrating to only have the automative system that says the same thing over and over each day. To go to the IRS site, to only have the same message appear. What do we do? We have no way to actually talk to someone. Thank you for any information you can give us.