2019 Tax Return STILL PROCESSING and it's holding up stimulus payments.

I filed 2019 to make sure my details were on record for the stimulus payment, but it has been five weeks now and my refund is "still being processed", which means I cannot use any of the IRS tools to track my stimulus payment and there is no one to talk to at the IRS.

 

We are about to come in to a new month with fresh bills and no stimulus check. This is very stressful and there is nowhere to turn when TurboTax tells us to "contact the IRS" and the IRS says "we are not taking calls". Who are we supposed to get information from?