The message is not an indicator that you are not eligible. It is an indicator that the Tool for checking does not yet have your data available to provide an update for you at this time.
The IRS is still in the process of updating this tool, with many tens of millions of users' data to still load into the system.
The bank account information for TurboTax filers is transmitted to the IRS as a part of the tax return. The IRS has the appropriate banking information for all TurboTax filers, which can be used by them to distribute economic impact payments. This is true regardless of whether a customer chose to receive their refund on a debit card, selected refund transfer (refund processing service/SBTPG) or other services.
Posting here or anywhere else won't get you any other answers because the IRS Get My Payment tool is the ONLY way to get:
- Your payment status
- Your payment type
- Additional information, like if IRS needs updated bank account information
If the tool does not have your information yet available, you can check it up to once per day. Unfortunately, as frustrating as it may be, there isn't any other information to provide - it is simply not available.
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