@SusanY1
First off, thank you for your post. Its one of the rare posts I've seen with anything other than "please visit the IRS Get My Payment portal", which as you know is not working at all for a lot of us.
That said, please understand why this is more than frustrating. All these news articles call out Turbo Tax by name, and go on to explain that the reason for the issue is that (apparently) millions of Turbo Tax and H&R Block customers paid for their fees out of their returns. Quote from US News and World Report: "That's because tax preparers set up a temporary account where an individual's tax refund is first deposited. The preparer can then take out fees before transferring the money into the individual's account." Meaning the IRS never got our bank information in the first place; it came to Turbo Tax, they took out their fee, THEN passed it to us.
And yet, all we've heard is "hey, the IRS is working on it."
