You are correct that the IRS is currently not accepting any phone calls.
The number that AkinaLO gave is correct, but you cannot reach the IRS at this time.
There is no way to check on the status of a refund or a return in process until the IRS is re-opened.
TurboTax doesn't have any additional information - we are not provided updates on tax returns after they are accepted.
There is no other way to update your payment information or check on the status of the Economic Impact Payments aside from the provided IRS tool.
If your information is not available today, you can check again tomorrow as the system is being updated nightly.
The IRS still has many more months of processing to do for these payments and isn't not done yet- if you don't see your updates currently this does not mean that you will not get a payment.
In the worst case scenario, your payment can be claimed as a credit on your 2020 tax return when you file in 2021, but this is not likely to be necessary for most taxpayers.
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