Does IRS have my bank info if I owed tax in 2018 and with direct debit of my bank account and I am waiting for Stimulus check to pay my 2019 tax?

I provided my bank information in my 2018 tax return for a direct debit of tax due via Turbo Tax, but how come the IRS website says "Payment Status Not available" and cannot determine my eligibility.  Does IRS have my bank account or not?  I can't add my bank info on IRS Portal either.  What's going on?  Do I need to do something or not?  I don't want to file my 2019 tax yet since I owe money too and I am waiting for my stimulus check so I can pay my 2019 tax.  Does anyone have a definite answer?